Processing NCOA flags

With no suggested address

1. Go to Imagination Library - Administration Area - NCOA

2. Click anywhere on page or click Dismiss to close the notification pop-up

Click anywhere on page or click Dismiss to close the notification pop-up

3. Click on NCOA Code to view notification again if needed

Click on NCOA Code to view notification again if needed

4. Click on ? Icon for more information on NCOA flags if needed

Click on ? Icon for more information on NCOA flags if needed

5. Contact parent and enter valid address in order for books to be mailed

Contact parent and enter valid address in order for books to be mailed

When suggested address is provided

2. You can click anywhere on the page to dismiss the notification or click dismiss

You can click anywhere on page to dismiss notification or click dismiss

3. Click on NCOA Code to see the notification again

Click on NCOA Code to see the notification again

4. Click on the? Icon to be taken to more info on NCOA flags if needed

Click on the ? Icon to be taken to more info on NCOA flags if needed

5. Click to use the suggested address

Click to use the suggested address

6. Click on Check Address, then Save

Click on Check Address, then Save


Automated Messaging: 

It's important to highlight that the entire BOS features a variety of automated processes, each playing a significant role. One key element to pay attention to is the "Automated Messaging." To help clarify, let's take a closer look at the automated messages related to the specific areas discussed in this article. Parents might receive two different types of emails: one if a book was successfully mailed to the suggested address on file, and another if no book was mailed because there's no suggested address available.


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