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How can I change my billing information?

Last Updated: May 24, 2013 02:05PM EDT
Occasionally you may need to update the organization responsible for paying the monthly invoices for your book order and postage costs.  This article will show you how to update the information by logging into the Book Order System.

 Follow These Steps:

1.     Login to the Book Order System as a Coordinator.
2.     Mouse over the Coordinator menu option to reveal the sub categories then choose Affiliates.


3.     The resulting page will display basic affiliate information.  On this page click the Edit button to view all affiliate contact information.


4.     The displayed page will show a section titles Bill-To Organization on the top right as shown here.  You will see the current organization that is assigned as the billing party along with the Invoice Delivery Method, which is always set to E-Mail and the text box for entering the billing party email address.  If you need to be reassigned to a completely new Bill-To or group multiple affiliates to the same Bill-To you can use the option to Contact Accounting and a Dollywood Foundation team member will follow-up with you.
 
 
 
*Once you submit your changes, the information is sent to a pending area where the Dollywood Foundation is notified of the changes and will update it in the accounting software.  While it is in a pending status you can not make any other changes to the Affiliate Information Page.

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