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BOS Support Central

Book Order System (BOS)

  • Book Delivery Checklist

    The following is a checklist of potential reasons that a child may not be receiving his or her Imagination Lib...

    Apr 29, 2013 11:52AM EDT
  • List of Books Mailed

    To view an updated list of books titles and mailing dates for each individual group, login to your BOS and cho...

    Nov 02, 2017 02:52PM EDT
  • Why does the system log me out?

    While adding information to the Book Order System you must keep in mind that the entire Book Order System is b...

    Nov 02, 2017 02:55PM EDT
  • Postcode is not working

    If you enter a postcode that does not auto populate the city/county/state/province information fields after yo...

    Nov 02, 2017 03:01PM EDT
  • Monthly Process

    Monthly Processing is an action performed by the system’s administrators. This action generates book orders fo...

    Nov 26, 2017 11:19PM EST
  • How do I update or edit my affiliate contact information?

    Your affiliate’s contact information is displayed publically via www.imaginationlibrary.com. Updating this inf...

    Feb 29, 2016 10:32AM EST
  • Password Resets

    Each person using the Book Order System (BOS) should have their own account. Sharing accounts causes unneces...

    Apr 29, 2013 11:52AM EDT
  • Change Password

    Change Password To change your password, follow these steps: Login to the Book Order System with you...

    Nov 20, 2017 03:14PM EST
  • How can I find my Regional Director?

    Your Regional Director's name and an email contact link appear on your Enhanced Profile on ImaginationLibrary....

    Nov 26, 2017 11:05PM EST
  • How long is the Book Order System Closed each month?

    Normally the Book Order System is closed for less than 12 hours in the United Kingdom and Canada. The USA Mon...

    Apr 29, 2013 11:52AM EDT
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