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Book Order System (BOS)

  • Question

    How does DPIL communicate with parents who don't have an email address? Do you send anything out to them...

    2 Support Agent Answers 0 Community Answers Oct 17, 2014 12:13PM EDT
  • Groups 1-6

    How do the six groups of books mailed each month correspond to the five years children are eligible for the pr...

    2 Support Agent Answers 0 Community Answers Sep 24, 2014 11:09AM EDT
  • Deleting a child from the BOS

    Is the parent notified by the BOS when a change of address causes the child to be out of the affiliate area?

    2 Support Agent Answers 0 Community Answers Aug 19, 2014 06:05PM EDT
  • DUPLICATE message

    A screen popped up because I have a duplicate child on file. The only option I have is ADD. Do I just click ...

    2 Support Agent Answers 0 Community Answers Aug 13, 2014 12:03PM EDT
  • Child List Format

    When I try to download my current "Child List", it downloads in .csv format. How do I download the l...

    1 Support Agent Answer 0 Community Answers Jun 04, 2014 04:20PM EDT
  • CHILD LIST

    WHY DOES THE LIST NOT INCLUDE PHONE NUMBERS ANY MORE

    1 Support Agent Answer 0 Community Answers Jun 03, 2014 05:35PM EDT
  • return service endorsement question

    I completed the steps required to have the return service endorsement added to for my affiliate on 3-14-14. ...

    2 Support Agent Answers 0 Community Answers May 05, 2014 03:00PM EDT
  • switch child to another of my own affiliates

    A child was inadvertently added to the wrong affiliate. Can that child just be transferred to one of my other...

    1 Support Agent Answer 0 Community Answers Apr 29, 2014 03:35PM EDT
  • Family account

    I have a parent who has two children in the program, and wants one account for both children. Is this possibl...

    1 Support Agent Answer 0 Community Answers Mar 13, 2014 12:23PM EDT
  • Transfer availabiltiy prompt

    I had a child on my NCOA list with a suggested address with a zipcode outside our county. It did not prompt m...

    2 Support Agent Answers 0 Community Answers Mar 06, 2014 02:41PM EST
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