Welcome, Guest Login

BOS Support Central

NCOA & Urgent Alerts

  • Don't want to submit change of address online?

    If you need to update your information, add members to your household, and/or change your address and you pref...

    Apr 17, 2013 11:02AM EDT
  • NCOA Child List

    To see if books will be mailed to a child who was flagged by the monthly NCOA process, download the NCOA child...

    Apr 17, 2013 11:56AM EDT
  • Can I close the Urgent Alerts screen?

    If you have no pending children you are not presented with the Urgent Alerts window and may access the system...

    Jan 03, 2013 02:25PM EST
  • What is a Urgent Alert?

    When you have pending NCOA, Online Registrations, or Delete Requests in the Book Order System you are presente...

    Jan 03, 2013 02:29PM EST
  • NCOA Codes & What They Mean

    When a child is flagged by the monthly NCOA process it will be given a code that will show on your NCOA Child ...

    Jan 03, 2013 02:34PM EST
  • Pending Area Icons - What do they mean?

    NCOA provided updated address information and was transferred to you as a result. NCOA flagged this ad...

    Oct 24, 2013 01:38PM EDT
  • Upgraded NCOA Areas

    You MUST clear your cache to use the new BOS NCOA features. CLICK HERE to see how to quickly clear your c...

    Mar 05, 2014 12:53PM EST

Contact Us

help@imaginationlibrary.com
https://cdn.desk.com/
false
dpilbos
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete