My child’s book was damaged by the mail service.

We don’t keep extra books on hand because we order them in advance and ship them directly to children's homes, but we're here to help with any questions you have.


We understand how disappointing it is to receive a damaged book, and we’re really sorry about that. You may want to contact your local Postmaster to report the issue; they may be able to help prevent this from happening again.


If you need any more assistance, we recommend getting in touch with your local program partner. You can easily find their information by using the links below to search by your postal code. Thanks again for your support!

US Find my Program

UK Find my Program

CA Find my Program

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