My child’s book was damaged by the (mail service). I’m upset, who should I contact?
Thank you for reaching out and for your support of Dolly Parton's Imagination Library. Unfortunately, we do not have extra books on hand as we order them in advance. The books are shipped directly to the children's homes and we do not maintain an inventory of books.
We know that receiving a damaged book in the mail can be very frustrating. We recommend that you reach out to your local Postmaster and report the damage and see if there is anything they can do to prevent this in the future.
For further assistance, please reach out to your local program partner. You can find their information by using the links below to search by postal code.